Contact Us

E-ZPass and Tolls by Mail Customer Service

Toll free number

1800-333-8655

Text Telephone TDD/TYY

711 or 1-800-662-1220

FAX

718-390-9772

Hours of operation

Monday - Friday 7:00 AM to 7:00 PM

Saturday 8:00 AM to 2:00 PM

Important Addresses

E-ZPass® Replenishment Payments:

E-ZPass®

PO Box 15185 Albany,

NY 12212-5185

E-ZPass® Tag Returns:

E-ZPass®

PO Box 149001 Staten Island,

NY 10314-9001

Toll Bill Payments:

Tolls by Mail Payment Processing

Center

PO Box 15183

Albany, NY 12212-5183

Violation Payments:

E-ZPass®

PO Box 15186 Albany,

NY 12212-5186